New Zealand Sauvignon Blanc (yes, we accept barter exchange).
Yes, we have special wholesale offer for wineyards and other wine businesses. Please email us at email@example.com for more details.
All orders are processed within 2 business days and will take 3-15 business days to arrive depending on your location. Please see the estimated delivery time below: Europe: 3-5 business days US & Canada: 5-10 business days Rest of the world: 7-15 business days More detail informations are provided at checkout.
Yes, we always make sure that your CorkBox will be safe during the transport. In case you receive damaged product, we will take care of it as soon as possible.
All orders are shipped directly from our warehouse in Poland, Europe. (Don't need to worry about 4 weeks delivery from China)
Yep, we provide worldwide shipping. Shipping costs will apply, and will be added at checkout.
If you have made a mistake in your shipping address please email us at firstname.lastname@example.org within 2 hours of placing your order. You must make the subject line 'CHANGE OF ADDRESS' and provide your full name, order number and corrected shipping address.
We mostly ship with TNT / FedEx, but also use local courier partners.
You will receive your tracking number by email 2 days after your order has been dispatched. If you have any issues tracking your parcel please email us at email@example.com
If you receive a damaged package, please contact us by email.
Send us the following information:
- order number - information on which products have been damaged - photos of damaged products - photos of damaged packaging
We will get back to you as soon as possible to solve the issue.
Yes, and it's super easy! You can customize your cork box with any text, image or logo. Look for products with "customize" label in store.
You can keep the CorkBox looking good by dusting it frequently, but occasionally you need to wipe it down with a cleaning solution to remove the ground-in dirt. You need a specific type of cleaner, with no water, wax or furniture polish to build up on the surface and dull the appearance of the wood.
You can return your order within 14 days. (Does NOT apply to any of our customization pieces). The condition for a refund is to receive the product with no signs of use. The refund will be made up to 7 days after receiving the return.
If you need to cancel or make any changes to your order please email us at firstname.lastname@example.org within 2 hours of making your purchase with the subject line of this email must read 'CHANGE OF ORDER' or 'CANCEL ORDER' and our team will be back to you shortly.
All orders are processed in EUR. For your convenience, we have a currency converter on our site which will automatically convert the price to your local currency. However this for an indication only, The Corkbox Co. process all orders in EUR. While the content of your cart will be displayed in your local currency, you will checkout using EUR at the most current exchange rate.
This is the reason your confirmation email amount may differ to the amount on your bank statement.
Feel free to contact us through our contact page! We will be happy to assist you.